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Certifications/Accreditation

Thinking Dimensions does provide certifications for completion of our workshops. TD presents various workshops through their network of professional trainers and consultants situated in Americas, EMEA AND ASIA PACIFIC. The following workshops offer accreditation and certification:

1. IT-TCA: IT Technical Cause Analysis [2-days] – workshop for teaching participants how to find the technical reason for an incident occurring.

2. IT-RCA: IT Root Cause Analysis [2-days] – workshop to help participants to find the accurate root cause of an incident that occurred.

3. IT-SFA: IT Solution Finding Analysis [2-days] – workshop to find solutions, especially for those situations where the problem owner needs to find a solution quickly and effectively.

4. MIM: Major Incident Investigation [2-days] – workshop simulation scenario teaching MIM's how to manage major incidents most effectively. "itSMF Telstra Innovation of the Year Award winner"

5. PIR: Post Incident Review [2-days] – workshop helping Problem Managers and their staff to perform a thorough post incident review increasing the chances of non-occurrence and an effective systemic fix to the work environment.

6. RFT: Results Facilitator Training [5-days] – intensive workshop to transfer all the necessary skills to enable participants to facilitate any incident or issue with any team at any level in the organization.

7. RCA: Root Cause Analysis [2-3 days] – root cause analysis workshop for the manufacturing environment teaching participants to find both technical and root causes for a technical deviation.

8. PSDM: Problem Solving and Decision Making [3-days] – workshop teaching participants problem solving and decision making skills normally needed to be effective in the work place.

9. DEC: Design, Execute and Control, LEAN [5-days] – teaching participants how to execute an effective process improvement or process re-design initiative.

Any of the above workshops qualify for the PMI (Project Management Institute) continuous education units with the formal submission of your certificate from Thinking Dimensions.
Thinking Dimensions is also accredited with priSM™ internationally for both POINTS and CREDITS for all the IT related workshops listed above. Please contact our local TD representative to find out more about the various accreditations and how we would be able to support your continual professional education.