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Thinking Dimensions CEO and Managing Director of ITRCA Practice, Matt Fourie (See Matt's Profile) will be speaking at itSMF Conference in Singapore on March 16th 2012 : "HARDWARE, SOFTWARE UPGRADES…WHAT ABOUT A PEOPLE UPGRADE IN IT ROOT CAUSE ANALYSIS?" | |
This session will concentrate on how IT Root Cause Analysis practices can impact the following bottom line metrics;
• Improved security
• Reduced operating costs without cutting overheads
• Improved service availability in all critical systems
 | TDG partner John Case will be addressing the Myriad Software Users Conference on March 5, 2012 in San Diego, California. |
He will speak on the need for organizational alignment in meeting goals and will share with conference participants the keys to leading organizations to new heights.
In September 2011 Thinking Dimensions received accreditation for their unique Incident and Problem Management workshops and consulting services.
Thinking Dimensions won the itSMF Australia "Innovation of the Year" award. Thinking Dimensions received this award at an itSMF Australia Gala in Perth in August 2011. They won the award for their innovative approach taken with incident investigations.
Matt Fourie speaking at itSMF Conference
TDG partner John Case will be addressing the Myriad Software Users Conference
Thinking Dimensions winning the itSMF Australia “Innovation of the Year” award
Thinking Dimensions accredited by itSMF International priSM™ accreditation body.
More NewsHi Patsy, This is John Hartley from your IT RCA class in Columbia. I wanted to just give you an update on our real life scenario that we worked through yesterday (SolutionWise-Maxfour). We had come to the conclusion that we needed to open up a change control against the Ceateam Project.
