Client Results

TD partners with clients to deliver Measurable P&L Value.  Our process (versus prescriptive) solutions ensure clients own the results.  We ensure every engagement has clear objectives, metrics and value to deliver or improve conditions in the organization that our clients can sign off on.

TD's decision making expertise - which is the foundation of all client services - has a lineage dating back to the late 1950's.  We continue to build on and leverage our decision making DNA in delivering measurable value to clients.

Client Successes are the greatest assets for Thinking Dimensions and most valuable indicator of our distinct P & L impact track record.     

 


Global CPG Manufacturer

A large global branded manufacturer had faced three years of changing executives and misdirected focus. Their market share was in decline and there was no consensus among the CEO and executive team as to how to regain their competitive position.  
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B2B Company - Decreasing Margins and Inconsistent Pricing Strategy

A B2B company was experiencing difficulty in maintaining margins. Sales volumes were increasing and a number of new products were developed to increase competitiveness in the market . In addition there were some doubts on which pricing strategy to use and often sales people were left with very little direction on required mark up.  Read More>>
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Mining Operations Maintenance Backlog and Cost Overruns

A profitable mining operation struggled to manage the maintenance and repair workload of their critical mining equipment. Management's approach to improve the situation only increased cost, reduced quality and further strained production operations.  Read More>>








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No Common Root Cause Process: High Defect Rate and Poor Plant Performance

One of the European plants in a global manufacturing company was facing costly, multiple, and reoccurring problems. No formal root cause process was being used, leading to reduced operating effectiveness and efficiency. These performance issues included a high level of spoilage, product defects and machine downtime - all costing the organization more than $300,000 USD per year.  
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Latest News

  • 2012-04-25 11:20:43


    "The speaking assignment topic is: "How to Find the Accurate Problem Management Root Cause – FIRST TIME EVERY TIME!"

    "One of the biggest frustrations for Problem Management staff is re-creating the information involved in an incident. This also creates one of the largest costs to IT divisions & organisations as the difficulty in finding the correct root cause may mean the root of an incident situation is not eliminated and the incident keeps recurring.

    It is time to put an end to this, because there is a very effective way to rectify it. The most important challenge is to create a consistent Model and Process, which would earn the respect and support of Incident and Problem Investigators. A model that removes the confusion and inaccuracy with terminology where some companies have hundreds of causes to work through and on the other side of the scale some companies are looking at only three root causes, one of which is “Human Error”".

  • 2012-03-27 11:56:24


    "The following article appeared in the March 19, 2012 issue of Furniture Today"



    SAN DIEGO - John Case promoted everyone attending Myriad Software's 18th annual User's Conference here to president, and then went to work explaining how to use focus, accountability and teamwork to build successful companies.



    Case, a former president of La-Z-Boy Residential, then CEO of Electrolux Home Products of North America, walked retailers here through the concept of what he calls F.A.T. leadership, using the aforementioned attributes to align a business for success - the perfect tie-in for a Myriad conference themed "Alliance."

  • 2012-01-24 14:58:30


     

    Thinking Dimensions CEO and Managing Director of ITRCA Practice, Matt Fourie (See Matt's Profile) will be speaking at itSMF Conference in Singapore on March 16th 2012 : "HARDWARE, SOFTWARE UPGRADES…WHAT ABOUT A PEOPLE UPGRADE IN IT ROOT CAUSE ANALYSIS?"

    This session will concentrate on how IT Root Cause Analysis practices can impact the following bottom line metrics;
    Improved security
    Reduced operating costs without cutting overheads
    Improved service availability in all critical systems

  • 2011-08-09 20:16:55


    Thinking Dimensions won the itSMF Australia "Innovation of the Year" award. Thinking Dimensions received this award at an itSMF Australia Gala in Perth in August 2011. They won the award for their innovative approach taken with incident investigations.

  • 2011-08-09 19:33:45

    In September 2011 Thinking Dimensions received accreditation for their unique Incident and Problem Management workshops and consulting services. 

Recent Blog Posts

  • 2012-05-19 20:13:00

    SAY the phrase process improvement and watch the eyes of a CEO roll back in their head. They recoil from conversations about the touted virtues of process improvement methods like Six Sigma, Lean Manufacturing or Business Process Re-engineering as they are inclined, and rightfully so, to talk abou...

  • 2012-05-18 19:35:01

    Companies can have different definitions or views of profitability. Nevertheless, it is one of the most important metrics that a business should take care about. Many companies measure their success on revenues and units sold, but these metrics are not always helping the management in making dec...

  • 2012-05-18 06:05:17

    One area we are asked about frequently is acquisitions- yes or no? Why to acquire? The decision for an acquisition is not easy- it is one alternative to developing capabilities organically however can be costly and also difficult to integrate. So what are the steps required to approve an ac...

  • 2012-05-09 10:29:31

    Managers or CEOs seeking to improve the way the company makes pricing decisions need to implement changes starting from the way the organization collects, sorts and uses data as an input in selecting the best performing alternatives. As an example, one of our clients is a leading company that desi...

  • 2012-05-07 15:17:19

    At a recent client meeting you could sense the slow burn of frustration on the supply chain executives face despite an excellent pedigree to deliver high performance, extensive cross industry success - his forehead lines were visible when he asked how do you TURN the BEAST around when we ha...